1. Who I Am
I am a UK-based Tech Virtual Assistant and digital business service provider, offering creative and technical support to entrepreneurs and small businesses.

2. What Information I Collect
When you interact with this website, I may collect:

• Personal information: such as your name, email address, and business details when you contact me, fill out a form, or sign up for a service or free resource.

• Usage data: such as IP address, browser type, pages visited, and time spent on the site, collected through cookies and analytics tools.

• Client data: if you become a client, I may collect business and project-related information necessary to provide the services you request.
   

3. How I Use Your Information
I collect and use your data to:

• Respond to enquiries or provide services you’ve requested

• Communicate with you about services, offers, or updates

• Improve this website and user experience

• Comply with any legal or contractual obligations

I will never sell or share your personal data with third parties for marketing purposes.

4. Cookies and Analytics
This website uses cookies to improve functionality and understand how users interact with the site. You can control cookie preferences through your browser settings.
I may use third-party services (e.g., Google Analytics) to collect anonymised data about website usage.

5. Data Sharing
I may share your data with trusted third parties only when necessary to:

• Provide services you’ve requested (e.g., email platforms, payment processors)

• Comply with legal obligations or resolve disputes

All third parties are required to keep your data secure and only process it in accordance with my instructions.

6. How I Store and Protect Your Data
Your personal data is stored securely using encrypted, password-protected systems and cloud-based tools. I retain your data only for as long as needed to fulfil the purpose it was collected for or as required by law.

7. Your Rights
Under the UK GDPR, you have the right to:

• Access the personal data I hold about you

• Request correction or deletion of your data

• Withdraw consent to receive communications

• Complain to the ICO if you believe your data rights have been breached

To exercise any of these rights, contact me at: natalie@nataliesmithassists.com

8. Third-Party Links
This site may include links to external websites. I am not responsible for the privacy practices or content of those sites.

9. Updates to This Policy
This policy may be updated periodically to reflect changes in practices or legal requirements. The latest version will always be posted on this page.

10. Contact Me
If you have any questions about this Privacy Policy or how I handle your data, you can contact me at:
📧 natalie@nataliesmithassists.com
🌐 www.nataliesmithassists.com